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Your Responsibilities

• Together with our Customer Success team, you ensure the success of our customers.
• You guide new customers through our onboarding process and implement their individual requirements in our software.
• You assist existing customers and work to resolve their concerns, both big and small.
• In doing so, you'll get to know our highly configurable software and we'll teach you new skills, such as writing and reading SQL.
• You work closely with our developers to continuously improve our products.
• Your work will be varied and offer plenty of room for personal initiative.

About You

• You are technically minded and want to work in IT and software.
• You enjoy working with people and are patient, even when questions are repeated.
• You want to learn new things and fulfill your tasks to the best of your ability.
• You are conscientious and know how to assert yourself.
• You don't just want to "process tasks," but actively participate in designing and conceptualizing our products.
• You want an exciting and interesting job in a growing company with flat hierarchies.

What We Offer

• A well-equipped, modern workplace in the heart of Dresden's Neustadt.
• Maximum flexibility in working hours and location.
• A responsible position with opportunities to grow, take on responsibility, and learn new things.
• Free beverages and lunch.